Kate approaches Alex, the dormitory “Don,” (supervisor) about her roommate issues.

Roommate Issues

a person who has the answers and can offer guidance on a certain topic
"You're Alex, right? I hear you are the go-to person for dorm room problems. I've been looking for you everywhere."

remark used when one wants to discuss or attend to the first issue before moving on
"Whoa. First things first. What room are you in?"

to make plans or show concern too far in advance
"Sorry, I got ahead of myself. I'm Kate. Room 17 on the seventh floor."

only just
"Uh-oh. Already? School has barely even started, Kate. Is Yuki keeping you up too late or something?"

on one's to-do list, things that need to be addressed or completed
"Look, I can talk to Yuki, but I have a few more serious issues on my plate right now."

to solve a problem
"I suggest you take it up with her first. Come see me again if you two can't work something out."

to talk about someone to another person (usually negative comments)
"Yuki and her friends never talk in English. It feels like they're talking behind my back."