Hello Eduardo. I am a native English speaker and I would love to help you practice your English. Please send me a message

After booking an instant lesson, did you send the teacher a message to let them know you booked a class with them? If not, I highly recommend students message teachers straight after booking an instant lesson because teachers don't receive notifications when one has been booked. It's been raised with support, and so far, italki haven't resolved it. If you booked a lesson and the teacher told you they were unavailable, you can try and claim the credits back. Long story short: If you want to have lessons with a teacher, send them a message BEFORE booking a class with them. That way you won't be disappointed. Some teachers also decline lesson requests from students who haven't completed the contact teacher form or sent them a message first, so bear that in mind.

Hello Arti Iam so sorry that your teacher is not available Yes instant lessons are for 30 mins trial lessons! Just enable your book your instant buttom,after 5mins you will be ready for a lesson with a teacher selected for you. Enjoy your lesson!

Hi Arti, Have you tried contacting your teacher? You can report this as an incomplete lesson on Italki and you will receive your credits that you had paid for the lesson.