It is not always as easy to offer an answer, because different people have different abilities and different was of coping. Generally however, there are several common strategies.
#1 Cultivate a feeling of love and understanding, recognizing that most social primitives react emotionally, and anger is the common emotional reaction the social primitives resort to.
#2. Engage in deep and visceral breathing, drawing each breath deep down into the solar plexus. and exhale slowly and calmly before taking another breath.
#3 Offer an affirmation of the angry person's communication, informing them that you are convinced that they are justifiably angry. (Whatever you do, do not stare in silence like a cow at someone if you suspect that they would appreciate some sort of verbal response such as a "Yes Sir" or a "Yes Man". Speak up and open a line of communication with the other person. Encourage them to fully express their idea.
[Remember what the Godfather said in the movie: "Keep your friends close,
and keep your enemies closer!" ....or something to that effect]
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