Key takeaways:
- Learn 50+ essential business English terms organized by workplace context (meetings, emails, presentations, negotiations, performance reviews)
- Understand common mistakes ESL speakers make with business vocabulary and how to avoid them (like confusing revenue, profit, and budget)
- Master when and how to use business idioms like “touch base” and “on the same page” in real workplace situations
- Get practical tips for faster learning: use vocabulary in role-plays, get immediate feedback from tutors, and apply terms at work immediately
Business English vocabulary is one of the biggest gaps I see as an English tutor teaching English for business communication. Many learners speak fluent general English, but struggle the moment a meeting starts.
In my business English classes, professionals often tell me the same thing, “I know what I want to say, but I don’t know the right words.”
I’ve taught business English to managers, engineers, programmers, marketers, and customer support agents. Different jobs, same problem. They use everyday English in professional situations, which can sound vague, informal, or unclear.
This guide focuses on practical business English vocabulary and used in real workplace situations. These are essential words and phrases my students actively use in meetings, emails, presentations, and negotiations to communicate with confidence at work.
If you want to practice these terms in real business contexts, working with a business English tutor gives you immediate feedback and helps you sound natural from your first lesson.

Essential business vocabulary by context
Key business terms everyone needs
These are words I teach in almost every first lesson, regardless of industry.
| Term | Definition | Example sentence |
| Stakeholder | Person or group affected by a decision | All stakeholders need to approve |
| Deadline | Final date for completion | The deadline is Friday |
| Budget | Planned spending | We’re over budget |
| Objective | Specific business goal | Our objective is growth |
| Strategy | Long-term plan | The strategy needs revision |
| Revenue | Total income | Revenue increased |
| Profit | Income after costs | Net profit fell |
| Resources | Time, people, money | We lack resources |
| Scope | Project limits | That’s outside the scope |
| Alignment | Shared understanding | We need alignment |
Common mistake I hear: Learners often say “money” when they really mean budget, revenue, or profit. Using the correct word makes you sound precise and professional.
Business English vocabulary for meetings
In meetings, learners often understand everything but hesitate to speak. These phrases help them participate naturally in the business world.
| Term | Definition | Example sentence |
| Agenda | Meeting plan | Let’s follow the agenda |
| Minutes | Meeting notes | Please share the minutes |
| Action item | Assigned task | That’s my action item |
| Touch base | Brief check-in | Let’s touch base tomorrow |
| Same page | Agreement | Are we on the same page? |
| Follow up | Contact later | I’ll follow up with the client |
In my lessons, students love “touch base” and “same page” because they hear them constantly at work but aren’t sure when to use them.
- Use “touch base” when you want to schedule a quick check-in without committing to a full meeting. For example: “Let’s touch base on Friday about the project status.” It signals brief, informal communication.
- Use “on the same page” to confirm shared understanding before moving forward. For example: “Before we proceed, are we on the same page about the budget?” It prevents miscommunication without sounding accusatory.
Business English vocabulary for emails and written communication
Business communication through email is where tone matters most. Small details in word choice can sound polite or too direct.
| Term | Definition | Example sentence |
| Clarify | Make clearer | Could you clarify the deadline for this project? |
| Confirm | Verify information | Please confirm you received the report |
| Attached | Included | I’ve attached the updated budget spreadsheet |
| Forward | Send onward | I’ll forward this email to the finance team |
| Proposal | Formal suggestion | We sent a proposal to the client yesterday |
I often correct emails that start too casually. If you struggle with openings, this guide on business letter salutation is useful.
Business English vocabulary for presentations
Presentations fail when speakers explain too much and structure too little. These terms help you maintain focus and guide your audience.
| Term | Definition | Example sentence |
| Overview | General summary | I’ll give an overview |
| Highlight | Emphasize | I want to highlight |
| Data | Facts and figures | The data shows growth |
| Key takeaway | Main point | The takeaway is clear |
| Conclusion | Final section | In conclusion |
I train learners to signal structure clearly. Native speakers expect this in the business world.
Practice exercise: Record yourself giving a short presentation about your job using these terms. Listen back and note where you hesitate.
Find an English tutor who can give you feedback on your presentation skills and help you sound more confident.
Business English vocabulary for negotiations and decision-making
In my business English lessons, negotiations are where learners feel the most pressure. They want to sound clear and confident, but they also worry about sounding rude or aggressive.
These terms are common in decision-making contexts. The challenge is not learning the words, but using them tactfully.
| Term | Definition | Example sentence |
| Compromise | A solution both sides accept | We reached a compromise |
| Trade-off | A balanced exchange | There’s a trade-off between cost and speed |
| Approve | Officially accept | Finance approved the proposal |
| Reject | Formally decline | The proposal was rejected |
| Authority | Power to decide | She has final authority |
From my experience, ESL speakers often make one of two mistakes.
They either avoid direct language completely, or they use it too bluntly.
For example, saying “We reject your idea” may be clear, but it can sound harsh in many workplace cultures. In lessons, I usually train learners to separate the decision from the person.
More natural business alternatives include:
- We’ve reviewed the proposal and can’t move forward at this stage.
- The proposal was not approved due to budget constraints.
- We’ve decided to take a different approach.
These structures communicate the same decision while protecting the relationship.
In business English, tact is not weakness. It is a professional skill.
Business English vocabulary for performance and results
Managers use these constantly when discussing business goals and measuring success.
These terms matter in every industry, from sales to software development.
| Term | Definition | Example sentence |
| KPI | Performance metric | Our Q4 KPIs exceeded targets |
| Outcome | Result | The outcome was positive |
| Efficiency | Working well | The new system improved efficiency by 30% |
| Productivity | Output level | Team productivity dropped |
| Deliver | Complete work | We delivered the project two weeks ahead of schedule |
| Feedback | Evaluation | I got feedback from the client on the proposal |
| Target | Goal | We missed the target by 15% this quarter |
| Growth | Increase | Revenue showed strong growth in Q3 |
| Improvement | Progress | There’s improvement in response times |
| Results | Final output | The campaign results exceeded expectations |
Common business idioms
These come up in meetings and informal conversations.
Understanding corporate speak helps you focus on the actual message instead of getting confused by idiomatic phrases.
| Idiom | Meaning | Example sentence |
| Get the ball rolling | Start | Let’s get the ball rolling |
| On the same page | Agree | Are we on the same page? |
| In the loop | Informed | Keep me in the loop |
| Think outside the box | Be creative | We need to think outside the box |
| Touch base | Check in | Let’s touch base on Tuesday |
| Bottom line | Final result | The bottom line is we need results |
| Call it a day | Stop work | Let’s call it a day |
| Back to square one | Restart | We’re back to square one |
| Raise the bar | Increase standards | That really raised the bar |
| Win-win | Mutual benefit | It’s a win-win situation |
I introduce these idioms carefully because they can sound forced if used incorrectly. The key is recognizing them when you hear them and using them sparingly in your own speech.
Industry-specific terms
I introduce these only after learners master core vocabulary. Different industries have their own specialized language.
Marketing
- CTA (call to action) – Prompt that tells audience what to do next
- Conversion rate – Percentage of visitors who complete desired action
- Brand awareness – How well people recognize your company
- ROI (return on investment) – Profit compared to cost
- Marketing campaign – Coordinated promotional activities
Finance
- Cash flow – Money moving in and out of business
- Assets – What a company owns
- Liabilities – What a company owes
- Break-even point – When revenue equals costs
- Chief financial officer (CFO) – Executive managing finances
Sales
- Prospect – Potential customer
- Close the deal – Finalize a sale
- Pipeline – Potential sales in progress
- Cold calling – Contacting people without prior connection
- Clients and customers – People who buy services vs products
Human resources
- Onboarding new hires – Process of integrating new employees
- KPI tracking – Monitoring performance metrics
- Succession planning – Preparing for leadership transitions
- Exit interview – Discussion when employee leaves
- Training programs – Structured learning for employees
Each industry has specialized vocabulary that matters for your specific job. Focus on learning the terms you actually need at work.
What business terms are commonly confused?
These distinctions come up often in my corrections.
Client vs customer
Clients receive services. Customers buy products.
Revenue vs profit
Revenue is total income. Profit is income after costs.
Marketing vs advertising
Marketing is strategy. Advertising is paid promotion.
Collaboration vs cooperation
Collaboration shares responsibility. Cooperation does not require shared ownership
Understanding these differences prevents confusion in business communication and helps you sound more professional.
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How can you master business vocabulary faster?
From my teaching experience, these methods work best:
- Learn words in full sentences. Don’t memorize isolated terms. See how they work in real business contexts.
- Practice speaking, not just reading. Vocabulary exercises on paper don’t translate to confidence in meetings. You need to speak the words out loud.
- Keep a list of repeated mistakes. Track which terms you confuse or avoid. This shows you where to focus your training.
- Use vocabulary in short role-plays. Simulate real situations like presentations, negotiations, or client calls. This builds communication skills for actual workplace scenarios.
- Get direct feedback from a tutor. Working with a business English tutor helps you practice realistic situations like meetings, presentations, and client calls. You get corrections before mistakes become habits and develop the language skills you need for the business world.
Learn English faster with personal guidance through italki’s business English support. Connect with expert English teachers trusted by over 5 million learners worldwide. For workplace focus, choose a Business English teacher who specializes in business communication and understands your industry. Book a trial lesson today.
FAQs
How to choose an italki tutor for Business English?
Finding a good business English tutor on italki is easy with filters.
- Narrow by price, native language, availability, and specialization (Business English).
- Watch intro videos to check teaching style, read student reviews to see how others rate their lessons.
- Start with a trial lesson to test compatibility.
A good English teacher adapts lessons to your goals, corrects mistakes constructively, maximizes speaking practice, and tracks progress. If the first tutor isn’t a fit, try another.
How to improve your Business English vocabulary?
The fastest improvement comes from active use with feedback. Keep a work vocabulary journal, noting terms you hear in meetings but don’t understand. Practice using new words in context through role-plays with a tutor who can correct you immediately. Read industry-specific content in English and apply new terms in your actual work emails and presentations the same week you learn them.
How to learn Business English vocabulary?
Learn vocabulary in full workplace contexts, not isolated word lists. Focus on phrases and expressions used in your specific job situations like presentations, negotiations, or client emails. Work with a business English tutor who can simulate real scenarios, correct your mistakes, and help you practice before high-stakes situations. The most effective method combines learning terms, practicing them in realistic role-plays, and applying them immediately at work.
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