Writing a letter of complaint
Dear Sir/Madam ....or Dear Sirs ,
I am writing with regard to the online DVD store's customer service.
Recently, six days ago to be exactly, I filled in/completed/submitted the enrolment form to become a member of your online store in order to buy/purchase some DVD's which that I had been searching for was looking for wearily. However, being your company's becoming a member of your online system has resulted in some problems to for me.
The first problem is, the huge increase of in spam I have received since I became/becoming a member. Everyday there are at least new five emails from your company's email. and I tried to stop them but your website does not have any option or information about how to prevent that spam.
The second problem is worse than the first one. I have discovered, by accessing the online DVD store,that the website does not protect the member's personal details. It's possible to find personal information about any member registered in your website. The full name, birthday date of birth, address, email address, telephone number, credit card number, of all members all these information is visible to anyone who wants to see it. As a matter of fact, the website does not allow me hideing, erase or even modify thisese data.
According to As a result of the facts I have mentioned here, I am requesting that you delete my account from your company's website. I would do it myself if it was possible, but this option is not offered by your website. I am really disappointed in regarding your services.
Thank you for your prompt attention to this matter.
Yours faithfully,
Me
Guys, it's just a hypothetical situation =P
I tried to write this letter as formal as I could. Plz consider this when u correct me. thx xoxo
The structure of your letter is the perfect format for a letter of complaint. Have a look at the changes in word order and practice with your use of "that/which". Keep up the good work, if you had sent this letter the company would certainly be able to understand your complaint and the way it is set out would ensure they take notice even with some errors. Well done.
Writing a letter of complaint
Dear Sir .... ,
I am writing with regard to the online DVD store's customer service.
Recently, six days ago to be exactly, I filled the enrolment form to be a member of your online store in order to buy some DVDs which I was looking for wearily.
However, being your company's membership system [you are explaining is the system, not the member, as the problem does not belong to you] resulted in some problems to me.
The first problem is the huge increase of spam I have received since I became a member. Everyday there are at least five new emails [new is placed before emails to describe what type of e-mail from your company's e-mail (either e-mail or email is fine, however you have to be consistent in writting the format) and I tried to stop them but your website does not have any option or information about how to prevent that spam.
The second problem is worse than the first one. I have discovered, by accessing the online DVD store, the website does not protect the member's personal details.It's possible to find personal information about any member registered in your website. Full name, birthday date, address, email address, telephone number, credit card number, all these information is visible to anyone who want to see it. As a matter of fact, the website does not allow me to hide hiding, erase or even modify these data.
According to those (plural, past) facts I mentioned here, I am requesting that you delete my account from your company's website. I would do it myself if it was possible, but this option is not offered by your website. I am really disappointed regarding (sounds odd to use regarding, I would recommend towards) your services.
Thank you for your prompt attention to this matter.
Yours faithfully,
Me
Guys, it's just a hypothetical situation =P
I tried to write this letter as formal as I could. Plz consider this when u correct me. thx xoxo
