Why is Italki not responding to me? I am a teacher on Italki and I was notified by a student that my profile is showing as not accepting new students!
I DO NOT have the option of changing it. Other people seem to say that it is very straightforward but for me I don't have the option to change it...

I have emailed Italki numberous times and they have ignored all my emails.

It has been suggested that a lesson has been reported as having a problem. I have had ZERO problems with my lessons. In fact all have gone very well and students have been very satisfied.

I'm not in the position where I can't accept new students and Italki won't respond to my emails.

Has this happened to anyone else?

Please let me know. 

Any suggestions would also be greatly appreciated!