I don't know what to say Dialogue Daughter: Dad, I need to apologize to someone and I don't know what to say. Dad: You should be direct, use their name, be sincere, and say that you regret what you did or said. I always say , "I owe you an apology." ask , please, 1. "use their name = you should use their name" ? 2. "be sincere = you should be sincere" ? Thank you!