Key takeaways
- Chinese business communication follows different conventions from English, and vocabulary alone is not enough: understanding the cultural context matters.
- Meetings, emails, presentations, and negotiations each have their own set of core phrases.
- 面子 (miànzi: face) shapes almost every professional interaction in Chinese business culture.
- Business card exchange has a formal protocol that reflects respect and hierarchy.
- A Chinese teacher with business experience can prepare you for real workplace scenarios far faster than a textbook.
Chinese business communication comes bundled with cultural rules about hierarchy, face, and ritual that most language courses skip entirely. Get the words right and the culture wrong, and the impression you leave will fall short of what you intended.
italki connects learners with 30,000+ expert tutors for over 15 in business language coaching and cultural training. A Chinese business language tutor understands both the vocabulary and the professional culture behind it.
This guide covers seven areas: company structure, meetings, emails and written communication, presentations, negotiation, networking and business cards, and business social situations including Chinese business etiquette.
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Company structure vocabulary
| Chinese | Pinyin | English |
| 公司 | gōngsī | company |
| 总裁 / 首席执行官 | zǒngcái / shǒuxí zhíxíng guān | CEO / chief executive officer |
| 总经理 | zǒng jīnglǐ | general manager |
| 部门 | bùmén | department |
| 人力资源部 | rénlì zīyuán bù | HR department |
| 财务部 | cáiwù bù | finance / accounts department |
| 销售部 | xiāoshòu bù | sales department |
| 市场部 | shìchǎng bù | marketing department |
| 同事 | tóngshì | colleague |
| 上司 | shàngsī | supervisor / boss |
| 员工 | yuángōng | employee |
| 职位 | zhíwèi | position / job title |
Navigate company hierarchy with confidence. Understanding organizational structure in Chinese helps you communicate with the right people and show proper respect. Work with a Chinese tutor to practice discussions about roles, departments, and organizational charts.
Meetings and agendas
| Chinese | Pinyin | English |
| 会议 | huìyì | meeting |
| 安排会议 | ānpái huìyì | to schedule a meeting |
| 议程 | yìchéng | agenda |
| 会议记录 | huìyì jìlù | minutes (of a meeting) |
| 提议 | tíyì | to propose |
| 同意 | tóngyì | to agree |
| 不同意 | bù tóngyì | to disagree |
| 跟进 | gēnjìn | to follow up |
| 总结 | zǒngjié | to summarise |
| 推迟 | tuīchí | to postpone |
| 取消 | qǔxiāo | to cancel |
A useful phrase when you want to add something: 我想补充一点 (wǒ xiǎng bǔchōng yīdiǎn: I would like to add one point). Chinese tutors on italki walk you through meeting dynamics and help you understand both what to say and what not to say in formal settings. Participate confidently in meetings. Meeting vocabulary is just the surface; understanding when to speak up, how to disagree diplomatically, and how to follow up requires cultural coaching. Work with a business Mandarin tutor to practice real meeting scenarios.
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Emails and written communication
| Chinese | Pinyin | English |
| 主题 | zhǔtí | subject line |
| 附件 | fùjiàn | attachment |
| 尊敬的 | zūnjìng de | Dear (formal salutation) |
| 您好 | nín hǎo | Hello (formal) |
| 如附件所示 | rú fùjiàn suǒ shì | as shown in the attachment |
| 请查收 | qǐng chāshōu | please find (the attached file) |
| 期待您的回复 | qīdài nín de huífù | looking forward to your reply |
| 此致敬礼 | cǐzhì jìnglǐ | yours sincerely (formal sign-off) |
| 顺颂商祺 | shùn sòng shāng qí | wishing you business success (formal closing) |
Write professional emails in Chinese. Business email tone in Chinese is more formal and structured than in English. An italki Chinese online tutor specializing in business communication can review your emails and teach you the subtle tone adjustments that make you sound professional, not like you are translating from English.
Presentations
| Chinese | Pinyin | English |
| 首先 | shǒuxiān | first of all |
| 接下来 | jiēxiàlái | next / moving on |
| 重点是 | zhòngdiǎn shì | the key point is |
| 总的来说 | zǒng de lái shuō | in summary / overall |
| 以上就是 | yǐshàng jiù shì | that concludes what I have just covered |
| 请问有什么问题吗 | qǐngwèn yǒu shénme wèntí ma | are there any questions? |
| 数据显示 | shùjù xiǎnshì | the data shows |
| 结论是 | jiélùn shì | the conclusion is |
Deliver presentations with authority. The presentation language in Chinese has its own rhythm and structure. Practice these phrases with a Mandarin business tutor so you deliver them with confidence and sound like you belong at the podium.
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Negotiation phrases
| Chinese | Pinyin | English |
| 价格 | jiàgé | price |
| 条款 | tiáokuǎn | terms / conditions |
| 合同 | hétong | contract |
| 折扣 | zhékòu | discount |
| 截止日期 | jiézhǐ rìqī | deadline |
| 我们可以商量 | wǒmen kěyǐ shāngliang | we can discuss this |
| 这个价格太高了 | zhège jiàgé tài gāo le | this price is too high |
| 能否给个优惠 | néng fǒu gěi ge yōuhuì | could you offer a better price? |
| 我们需要考虑一下 | wǒmen xūyào kǎolǜ yīxià | we need to think about it |
| 我们达成协议了 | wǒmen dáchéng xiéyì le | we have reached an agreement |
Negotiate effectively in Chinese. Negotiation language requires understanding how to be firm while maintaining face for both parties. Work with a Chinese business specialist to practice negotiation scenarios where you can test out phrases and receive feedback on your approach.
Networking and business cards
| Chinese | Pinyin | English |
| 名片 | míngpiàn | business card |
| 交换名片 | jiāohuàn míngpiàn | to exchange business cards |
| 幸会 | xìnghuì | pleased to meet you (formal) |
| 久仰大名 | jiǔyǎng dàmíng | I have heard a lot about you (respectful) |
| 请多关照 | qǐng duō guānzhào | please take care of me / I look forward to working with you |
When presenting your card, offer it with both hands and face it toward the recipient. Receive someone’s card with both hands, read it carefully before setting it down, and never write on it or put it in your back pocket. Master business card protocol and etiquette. How you handle a business card matters more than most English speakers realize. The ritual of exchanging cards is central to Chinese professional relationships. Practice the entire sequence with a Chinese tutor online who can correct your approach in real time.
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Business social situations and etiquette
Business dinners and toasting
| Chinese | Pinyin | English |
| 干杯 | gānbēi | cheers (literally: dry the cup) |
| 请喝 | qǐng hē | please drink |
| 随意 | suíyì | as you like / feel free |
| 敬酒 | jìngjiǔ | to toast someone |
Face: 面子 and 里子
面子 (miànzi: face / social standing) is one of the most important concepts in Chinese business culture. Publicly correcting or embarrassing a colleague, client, or partner causes them to “lose face,” which can damage a relationship permanently. Praise in public. Raise concerns in private. Frame disagreements as different perspectives, not criticisms. For a deeper dive into foundational Chinese communication, the guide to how to introduce yourself in Chinese covers the phrases you need for first meetings and professional introductions. Navigate business social situations with cultural awareness. Business dinners and toasts are not casual; they follow protocols rooted in respect and hierarchy. An italki Chinese teacher can explain these dynamics and help you understand what to do (and what not to do) in these high-stakes moments. Stop worrying about saying the wrong thing. Master Chinese business vocabulary and cultural protocol through guided practice. italki’s community of 30,000+ expert tutors includes Mandarin specialists with experience coaching professionals through real workplace scenarios, from first meetings to major negotiations. Book a trial lesson today and start building the professional Mandarin that works in practice.
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Build real speaking confidence with personalized lessons from a teacher who matches your goals, schedule, and learning style.
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FAQ
Do I need to know Chinese characters to use business Chinese? For spoken business situations, pinyin and spoken practice can take you far. However, Chinese business emails and documents are written in characters, so learning to read common business characters is worth the investment if you plan to work in a Chinese-language environment regularly. Is Mandarin used in all Chinese business settings? Mandarin (普通话: pǔtōnghuà) is the standard language for business across mainland China. In Hong Kong, Cantonese is widely used alongside English. In Taiwan, Mandarin is standard but with some vocabulary differences. How long does it take to reach a working level of business Chinese? Reaching a conversational B1 level in Mandarin typically takes English speakers 600 to 750 hours of focused study. Business Chinese adds a specialised vocabulary layer on top of general fluency.
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