2020 - 2023
AssistantMuranaka Medical Instruments Co. Ltd. - Izumi, Nhật BảnJuly 2022 – October 2023
Quality Assurance Assistant
Ensured quality assurance processes were followed to ensure maximum product quality.
July 2021 – October 2023
External Document Proofreading
Developed and maintained external communication channels, including guidance documents, reports, and contracts.
July 2020 – June 2022
Import Assistant
Negotiate with foreign manufacturers regarding import of medical devices.
2019 - 2020
Foreign Language Teacher AssistantNagoya City Board of Education - Nagoya, Nhật BảnCollaborated with colleagues to create an effective language learning environment
2011 - 2018
Insurance AgentCentrair Passenger Service Co., Ltd. - Tokoname, Nhật BảnStayed updated on industry trends and regulations, ensuring compliance. Delivered exceptional customer service,
surpassing expectations for guest satisfaction. Trained and mentored new customer service representatives in
insurance policies and service best practices.
2005 - 2011
Passenger ServiceCentrair Passenger Service Co., Ltd. - TokonameDelivered exceptional customer service for a positive travel experience. Monitored and reported customer
feedback to management. Trained new representatives in airport procedures and customer service best practices.
1998 - 2004
Passenger ServiceSouthern Transport Services Co.,Ltd. - Izumisano, Nhật BảnExceeded customer service expectations by providing friendly and courteous service to all guests.
1993 - 1996
Package DesignerToyojitsugyo Co.,Ltd. - Osaka, Nhật BảnEnhanced customer satisfaction by designing packaging for safe transportation and storage of industrial products.
Implemented environmentally friendly designs. Conducted quality verification through tests, ensuring highly safe
and reliable packaging specifications.